Engineering Operations Technician (EOT), DCEO , DCEO L3

Frankfurt, Hesse, DEU

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Bewirb dich jetzt als Engineering Operations Technician (EOT), DCEO , DCEO L3 in Frankfurt, Hesse, DEU.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

We are looking for a Data Center Engineering Operations Technician to join our expanding Infrastructure Operations team. Data Center Engineering Operations Technician is a hands-on electrical and mechanical equipment troubleshooting and operation responder. If you like to use apply your electrical and mechanical skills to solve problems, we’d like to meet you. Your work will help to maintain one of the world's largest information system infrastructures.

Key job responsibilities
Key job responsibilities

SAFETY Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. As a facility owner team, ensure remediation of safety risks/issues in conjunction with other teams. Own the safety initiatives and projects to foster strong safety culture.
ENGINEERING & FACILITY OPERATIONS AND MAINTENANCE Operational experience and familiarity with electrical and mechanical equipment, including Uninterruptable Power Supplies (UPS’s), Switchgear, Circuit Breakers, Automatic Transfer Switches (ATS's), Diesel Generators, Chillers, Heating Ventilation Air Conditioning (HVAC), Exhaust Fans, Variable Frequency Drives (VFD's), and Transformers. o Troubleshoot events within internal Service Level Agreements (SLA’s) o Take daily operational readings of all mechanical and electrical equipment through routine rounds/log-taking (temperatures, voltages, currents, etc.) o Supervise contractor or Engineering Operations Technicians to ensure proper operation and maintenance of all facility equipment. o Driving continuous improvement efforts on infrastructure through standardization of procedures and policies, while delivering performance against agreed metrics. o Provide training and guidance to Engineering Operations Technicians and assist in recruiting efforts. o Lead the root cause analysis for operational issues, and conduct meetings with Subject Matter Experts (SMEs) to finalize mitigation strategies. Work on shifts on rotational basis

A day in the life
A day in the life
The successful candidate will be accountable for:

Setting and maintaining the highest standards for safety and actively promoting a world-class safety culture in all aspects of operational procedure
Driving continuous improvement efforts on infrastructure through standardization of procedures and policies, while delivering performance against agreed metrics
Enabling the operations organization to delivering 100% up-time on all customer supporting infrastructure
Collaborating effectively with internal & external stakeholders to deliver operational excellence for all AWS customers
Responsible for ensuring that the preventive maintenance of site-critical facility infrastructure is planned and executed to the highest standards, in accordance to AWS procedures
In charge of facility monitoring & supervision (via BMS, PMS, Walkthrough...etc.)
Participation in the successful delivery of build-out and retrofit of Data Center infrastructure
Ensuring organizational capability to react & respond appropriately to any potential customer-impacting event on any component of electrical or mechanical infrastructure.
Reviewing incident reports, documenting periodic trend summaries, and providing updates and recommended actions to management
Draft, update & maintain method statements, standard operating procedures, emergency response procedures, preventive maintenance programs, and all technical documentation pertaining to DCEO

Physical Requirements:

Work on a 24x7 schedule (where applicable)
Work at heights and from ladders.
Perform physical tasks during the shift
Work in a noisy environment with ear protection

About the team
About AWS

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

BASIC QUALIFICATIONS

High school or equivalent diploma

Knowledge of key electrical competencies and theory

Knowledge of mechanical systems (Mechanical, HVAC systems, Controls)

PREFERRED QUALIFICATIONS

Experience in data center engineering

Bachelor's degree

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

m/w/d

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Vorteile

Lebensversicherung und Versicherung bei langfristiger Arbeitsunfähigkeit

Garantierte Lohnerhöhung nach 12 Monaten und 24 Monaten Betriebszugehörigkeit

Mitarbeiterhilfsprogramm (MHP)

10% Mitarbeiterrabatt auf Amazon.de

Weitere Rabatte über Amazon Extras

Career Choice Programm (nach 1 Jahr Betriebszugehörigkeit)

28 Urlaubstage (bei durchschnittlicher 5-Tage-Woche)